FREQUENTLY ASKED QUESTIONS

How does the rental process work?

In order to reserve any rentals for your event, it requires a 50% payment of the total. I do not have a minimum rental rate, if you only want to rent 1 item that's fine. Payments are done by cash, check or Venmo. I prefer no credit cards, but if you must use one, there is a 3% credit card fee.

Message us or ask at the decor showing about what items you are interested in and the quantity, from there we will check on availability of your requested items and let you know if they are available for your event date. I do not charge a consult fee.

How long is the rental period?

The rental period is from whenever the item is picked up to when it is returned. We typically arrange pick-up 1-3 days prior to the event, and you can have up to 5-day rental. If your event is out of town and you need longer, please reach out to me. Pick up/drop off hours may change for holiday weekends or select weekends.

Can I look at inventory in person?

If there are any particular items you would like to look at, I do take appointments for you to come see what exactly I have to offer. This lets you see everything in person, take pictures if you like, play around with the decorations. Just message me to set that up.

Do you require a deposit to reserve items?

I do require a 50% deposit to reserve items for your date. I do realize that some items you won't know until closer to the date, but better to be safe than sorry. Refunds can be given back.

I also require a damage deposit. This covers any lost, stolen or damaged items. It does unfortunately happen, but this deposit will cover the cost of anything I have to replace. I will count and inspect all returned items, then the deposit will be refunded.

Have any other questions?